Heritor Automatic Ganzi Semi-Skeleton Leather-Band Watch – Silver/Black

We are proud to accept major Credit cards. Additionally, we also accept payment via U.S. PayPal accounts. PayPal also allows you to pay using a major credit card or direct transfer from your bank accounts.

We are legally required to collect sales tax in those states and localities where we maintain a physical presence (nexus). The applicable amount of sales tax charged to an order will be calculated based on the shipment destination's state and local sales tax laws.

Thank you for shopping with us on eBay!

Ideal Fashions will gladly pay for free Ground shipping for every order via UPS or USPS depending on the order. However, should you return an item, the cost of shipping will be deducted from your total refund. Every item shipped out of our warehouse is fully insured by UPS or USPS. Orders outside the 48 continental States may require Second Day or Next Day Air service. APO or FPO address requires United States Postal Service Shipment (USPS) Option. All items are shipped insured. Note that air and ground shipping times are measured in business days. Next Day Saturday delivery option is available only in the United States.

You will receive a shipping tracking number via your eBay registered email address and via eBay Messages when your order is shipped from our warehouse. Parcel tracking info is available online at UPS. United States Postal Service shipments can be tracked at USPS.

FREE SHIPPING

All orders qualify for free shipping will be shipped at no cost to you via ground delivery. We do reserve the option of determining the specific shipping method.

INSURANCE

Ideal Fashions provides insurance coverage for every item we ship out.

DOMESTIC SHIPPING OUTSIDE THE CONTIGUOUS

Orders destined for delivery in the United States, however outside of the 48 Contiguous States (eg; Hawaii, Alaska, APO and FPO addresses) will be shipped via ground delivery. APO or FPO strictly require us to ship via the US Postal Service.

GROUND & STANDARD DELIVERY TIMES

Your order will be processed during normal business hours. Tracking will be available within 24 hours of shipment.

Domestic Shipping Options

Economy Shipping (1 to 10 business days) - FREE

Expedited Shipping (1 to 3 business days) - $22.75

One-day Shipping (1 business day) - $32.95

SHIPPING RESTRICTIONS

• UPS does not deliver to PO Boxes, APO, or FPO addresses. Please select the United States Postal option for APO and FPO addresses.

• Air and ground shipment time frames are in business days only, and exclude weekends and/or holidays. For example: You ship a package on Monday that takes 2 business days to arrive. You do not count the day you ship as a business day, so your package would arrive on Wednesday, the second business day after the ship date.

• Weekend deliveries are valid only if; the Next Day Air Saturday delivery option is selected, and the package will be shipped to a domestic location.

SHIPPING AND ITEM PROBLEMS

If a shipped order was lost or damaged, UPS or USPS must conduct an investigation. Please contact Ideal Fashions to initiate a tracer within 10 business days of the item shipping from our warehouse. If the package is not located, UPS and USPS will process a claim for the package. Claims can take two weeks to process. When the carrier claims responsibility for the loss or damage of your shipped item(s), insurance reimbursement will be issued to Ideal Fashions and the replacement item(s) will be shipped out. If the item(s) is no longer available, and a similar item is not wanted, Ideal Fashions will gladly refund your original payment.

If there are any noticeable discrepancies with your item when your order is received, or if the item is different than what was ordered, please contact Ideal Fashions within 5 days of receipt of your shipment to make any corrections. If the item received is different than what was ordered, please contact us within 5 days of receipt of your order. Product discrepancies not notified to Ideal Fashions within 5 days may not be replaced. If your item is defective please contact us within 5 days of receipt of your shipment. Please note: Errors in descriptive, typographic, pricing and/or image representation are subject to correction.

Items may be returned within 30 days of the purchase date. All return items must be received at our warehouse and inspected before a refund can be processed. Once your return is received and inspected, your refund will be processed, and a credit will be applied to your original payment method. Please allow up to 72 business hours for refund processing.

Eligibility requirements:

1. The item must be returned within 30 days of purchase,

2. A receipt or proof of purchase must be presented or accompany the returned item,

3. The item must be unused and in the same condition that it was received, and

4. The item must be in the original packaging.

Any return attempts that do not meet the above criteria will be returned to the customer with an explanation letter.

LATE OR MISSING REFUNDS

Depending on your banking institution, in some instances, it may take some time before your refund is officially posted to your account. If you have been approved for a refund but have not received a credit yet, please contact your banking institution and / or credit card company first. Afterwards, if the status of your refund is still not clarified, please contact customer service.

DEFECTIVE ITEM REPLACEMENT

Defective items may be replaced at no cost to the customer within one week of delivery. Upon verification and approval, a replacement item will be shipped at our cost, and a return shipping label will be included in the package to return the defective item to us. If the item to be replaced is no longer in stock or unavailable, the customer will be given the opportunity to choose an alternative replacement item.

For defective item claims outside one week of delivery but within 30 days of the purchase date, a return shipping label will be provided to the customer to ship the item to our warehouse for inspection. Upon receipt, a determination will be made if the item is eligible for replacement or if repairs are to be performed. The replacement item, or repaired item, will then be shipped to the customer at no cost.

For any item(s) requiring warranty repair after 30 days from the purchase date, and for all other defective item claims, please contact customer service.

SHIPPING

Follow these steps to return a product purchased from Ideal Fashions eBay Store:

1. Contact Consumer Support by sending us a message through the eBay messaging system to obtain a Return Material Authorization (RMA) number and the return shipping address.

2. Pack the product in its original product packaging and mail it in a sturdy box to ensure the product will be returned without damage.

3. Be sure to use a package-shipping service such as UPS, FedEx or the United States Postal Service.

4. Remember to request your tracking number.

5. We recommend insuring your product.

When shipping your item please include the following information:

1. Your name,

2. Your complete return shipping address

3. The original purchasers name / original shipping address (if different)

4. Preferred phone number

5. Email address

6. Proof of purchase

7. An explanation note (for return, exchange, etc.)

To expedite processing your request, please ensure your shipment is addressed to:

Ideal Fashions – Return Processing

3160 Haggerty Road, Suite K

West Bloomfield, MI 48323

Please note any order or RMA numbers in the shipping address. Ex: Ideal Fashions – Returns, RMA # 123456

Please include your name in the return address on the outside of the package.

This includes a commitment to excellent customer service, even after your order has been delivered.

Please feel free to submit any questions or inquiries regarding your order by sending us a message through the eBay messaging system.

Our customer service department will respond to eBay messages within 24 hours Monday through Friday, 9:00 am until 5:00 pm EST.

Please send us a message containing the following order identifiers so we can service your request in a more efficient & timely manner:

- Subject

- eBay Item Number e.g.) 12 Digit Numerical Value - 123456789123

- Your eBay Buyer ID